Guides › Platforms, Release Date and Access
Why can't I log in after pre-downloading?
Before the September 23 launch the game could be pre-downloaded, but the servers were not live: the server list was blank and the mobile client asked players to wait and try again.
Mobile pre-downloads opened at 9:30 PM IST on September 21, ahead of the servers.
That window existed so you could have the client installed from the Apple App Store or Google Play Store before launch day. Installing it did not let you in early. Until the servers opened, the server selection list stayed blank, so there was nothing to pick, and starting the mobile client only brought up a prompt to wait and try again. Neither message meant a broken install or a problem with your account.
The servers opened on September 23, after the version 1.1 server maintenance. The version 1.1 update went live at the same time, so a client you pre-downloaded earlier can need that update before it connects.
Mobile also came a week behind the other platforms. PC, PlayStation 5 and Xbox Series X|S launched on September 16, and mobile players could not get in that day. If you saw the blank list on a phone in that gap, the mobile servers simply had not opened yet.
Read this in context
Related questions
- When did Aniimo mobile pre-download open?
- Which consoles can you pre-order Aniimo on?
- How many pre-registrations did Aniimo get?
- What were the pre-registration rewards?
From the closed beta, not measured. How measured figures work, and why this is not one