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How do you report a failed account link?

Failed Steam, PlayStation or Xbox account links are reported through the customer support page under Account Issues, choosing the matching platform category (Steam Relink, or PSN/Xbox).

Set Steam, PSN or Xbox as both the second- and third-level category on the ticket.

The top level is always Account Issues. Below that, the path splits by platform. Steam links have their own entry, Steam Relink, reached from Quick Support Links on the support page. PlayStation and Xbox share one entry, PSN/Xbox, so a console player picks that one whichever of the two the failed link was on.

Choose the platform the link actually failed on rather than the one you play on most. A Steam problem filed under PSN/Xbox, or the reverse, puts the ticket in the wrong category.

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